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Bingo Industry Self-Exclusion Scheme: BISES Review

bingo industry self-exclusion scheme

One of the options available to gamblers facing gambling harms is The Bingo Industry Self-Exclusion Scheme (BISES). With this self-exclusion scheme, you can restrict your access to 300+ bingo establishments within the UK. This makes BISES a valuable resource for bingo addicts. Bingo addiction often goes unnoticed as many believe it to be an innocent and highly enjoyable pass time. However, if it’s affecting your mental health, personal life and finances, then it’s time to implement some controls. In this review, we will discuss everything you need to know about BISES. We will talk about its benefits, how it works and what are other similar schemes. Let’s dig right in!

What is BISES

The BISES (Bingo Industry Self-Exclusion Scheme) is managed by the Bingo Association. This initiative within the licensed bingo sector provides a means for vulnerable gamblers to voluntarily limit their access to land-based casinos. It is a free service that allows you to sign up for self-exclusion (for a minimum of 6 months) from licensed land-based bingo venues across Great Britain.

With a focus on responsible gambling, individuals can easily register with BISES either in person at a licensed bingo venue or by contacting the premises directly via telephone. Overall, BISES aims to create a safe and socially responsible environment for bingo, a much-loved classic casino game within the UK gambling community.

How BISES Works

If you feel you are overindulging in gambling activities, contact BISES through the telephone number to enrol. If you want to reach out remotely, you can check online channels like email and contact form on the website. On the other hand, you can visit a licensed bingo establishment in person or call the premises directly.

Upon contact, the bingo operator conducts an interview. During this conversation, you gain a comprehensive understanding of the ramifications of self-exclusion. Should you decide to proceed, you will need to complete a digital self-exclusion form. You will be asked to submit an image of yourself which is a mandatory step for processing exclusions.

After evaluation, your details will be securely stored in the national BISES system, a comprehensive database of people seeking exclusion from licensed bingo premises in Great Britain. That’s it. Now you have voluntarily chosen to be excluded from licensed bingo premises within your area.

Ways to Self-Exclude with BISES

There are multiple methods if you want to initiate a self-exclusion with BISES. You can choose the option that suits you best. One avenue is to visit the local bingo club where you can discreetly request self-exclusion assistance from the staff.

Alternatively, if you can also sign up remotely through the provided telephone hotline at +44 (0)1582 860921 or email at [email protected]. A dedicated team is ready to assist you during the business hours. This way you can discuss and communicate your intent to self-exclude without the need for a physical visit.

Moreover, you can also contact the BISES team via the official website. Go to the contact section and fill in the contact form. All personal information submitted through these channels is handled in strict accordance with the Bingo Association’s Privacy Policy for utmost confidentiality.

Integration With Online Bingo Platforms

BISES only stops you from gambling at brick-and-mortar licensed bingo halls. That means you will still be able to access online casinos. This is where complementary schemes such as GamStop come in handy. GamStop is a self-exclusion initiative that restricts your access to online bingo platforms and mitigates the risk of excessive online gambling. Basically, how GamStop works is that you sign up for a voluntary restriction to all gambling sites with a UKGC licence for 6 months, 1 year or 5 years. This way, BISES, coupled with initiatives like GamStop, creates a balanced and overall secure gambling environment for UK players.

Similar Schemes to BISES

There are similar schemes to BISES designed for responsible gambling. These self-exclusion schemes have their own policies. For example, some like GamStop are only available for online sites. So, let’s talk about these alternative schemes:

  • GamStop
    GamStop is a widely known national online self-exclusion scheme in the UK. BISES focuses exclusively on land-based bingo casinos but GamStop includes online gambling establishments. Its self-exclusion program offers broad coverage of all UK registered online gambling operators. Sadly, both BISES and GamStop do not restrict bingo sites that are not on GamStop offering players an easy escape from self-exclusion.
  • Betting Shop Self-Exclusion Programs (MOSES)
    MOSES stands for Multi Operator Self-Exclusion Scheme and was launched in 2016. It offers streamlined self-exclusion from various betting shops. With just one phone call, MOSES allows you to exclude yourself from multiple sports betting establishments. Tailored for UK players, this service specifically targets land-based bookmakers in your area.
  • Online Casino Self-Exclusion Schemes
    You can pick a variety of online casino self-exclusion programs. Most casino sites regulated by the UK Gambling Commission have this feature to promote responsible online gambling. These initiatives allow you to voluntarily exclude yourself from an online casino for a certain time period. Contact the casino’s customer support to sign up for this program.
  • Senet Group
    Established in late 2014, the Senet Group stands as a pivotal independent regulatory body in the UK gambling industry. It was developed collaboratively by major industry players such as William Hill, Coral, Paddy Power and Ladbrokes casino in response to escalating concerns of gambling harms among British citizens. The organisation is dedicated to promoting safe gambling and has a self-exclusion program as well.

Bingo Industry Self-Exclusion Scheme: FAQ

How does BISES assist customers experiencing difficulties with gambling?

BISES assists customers facing gambling difficulties through a dedicated support system. It includes self-exclusion, helpline services and resources for those seeking help for unhealthy gambling habits. You can contact the support team through the official website, email or telephone line.

What is the purpose of the interview with the bingo operator during self-exclusion?

The interview with the bingo operator during self-exclusion is important for many reasons. This interaction helps in verifying the identity of the individual undertaking self-exclusion. Moreover, it educates you about the consequences of self-exclusion. The interview also helps you understand the terms and conditions of the program.

Can customers self-exclude from BISES online or only at local bingo clubs?

Customers can only self-exclude from BISES at local bingo clubs. So, the option for self-exclusion is limited to the land-based setting and is not applicable to online gambling operators. Thus, BISES is for those who want to limit gambling in bingo establishments in their area.

Is there a cooling-off period for customers who self-exclude through BISES?

Yes, a structured cooling-off period is in place if you are on a self-exclusion through BISES. The duration of the self-exclusion agreement includes the submitted exclusion period, with a maximum of 6 months designated as the thinking period. Following this, there is an additional 24-hour cooling-off period.

Does BISES extend to bingo players outside Great Britain?

No, BISES does not extend its services to bingo players outside Great Britain. It only provides localised regulations and player protection. Apart from offshore land casinos, online casinos that are not licensed in the UK also lack the stringent responsible gambling measures implemented by BISES.